Real-time Talkdesk status updates and troubleshooting
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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Talkdesk is a cloud contact center platform that offers AI-powered customer service solutions, aimed at improving customer interactions and operational efficiencies.
Talkdesk provides features such as AI-driven customer experience management, real-time emotion capture, customizable automation, and omnichannel engagement across digital and voice channels.
Talkdesk enhances customer service by enabling seamless customer journeys, reducing after-call work, improving self-service rates, and providing actionable insights through advanced analytics.
Talkdesk serves a variety of industries, including financial services, healthcare, retail, and transportation, offering tailored solutions to meet specific industry needs.
Talkdesk has been named to the Forbes Cloud 100 list for six consecutive years and has received multiple awards for customer value leadership and excellence in the contact center software market.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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